How do I set up a mobile or data plan service?

Seen a Belong mobile or data plan you’re keen on? Here’s how to make the dream a reality.

Step 1 – Set up a Belong account

If you’ve already got a Belong account, you can skip this step. Otherwise head to our account registration page and share a few details with us:

• name

• date of birth (you need to be 18 or over to set up an account)

• email address

Enter an account password, hit the ‘Create account’ button and voila – you’ve got yourself an account.

Step 2 – Order a free mobile SIM

Assuming you don’t already have one, you’ll need to get your hands on a Belong SIM. Here’s how:

1. Log in to your Belong account using the website or app.

2. Find the ‘Add a mobile or data plan’ box and hit Order a SIM.

3. Put in your address.

4. Find something to do for 2–4 days while your free SIM gets delivered.

Step 3 – Activate your SIM

Now we’re getting to the good stuff. You’ll need some payment details handy – you can use Mastercard, Visa or PayPal to get things rolling. (Note that you can’t use a prepaid card to set up your service.)

1. Log in to your Belong account using the website or app.

2. Find the ‘Add a mobile or data plan’ box and hit Activate a new SIM.

3. Follow the prompts to choose a plan and get your mobile service all set up.

Transferring your number?

If you’re bringing your mobile number from another provider, there are a few extra details you’ll need to hand when you’re activating your SIM - get all the info on transferring your number here.