What to do before 31 August
If you use a BlindShell phone, there are two things you need to do before 31 August to make sure your phone will work as normal after the 3G closure.
Turn on mobile data
Update your operating system
How to turn on mobile data
From the home screen, press the down bar until you hear Settings. Then, press the confirm button (that’s the round button you use to answer a call).
Press the down bar until you hear Networks. Then, press the confirm button.
Press the down bar until you hear Mobile network. Then, press the confirm button.
When you hear Mobile data, press the confirm button.
When you hear Mobile data switch, press the confirm button.
If you hear Turn off mobile data not selected, there’s nothing you need to do. But if you hear Turn off mobile data selected, this means you need to turn mobile data on. Use the down bar until you hear Turn on mobile data not selected. Press the confirm button, and you should hear Turn on mobile data selected.
Long press the back button (that’s the round button you use to end a call) to return to the home screen.
How to update your operating system
From the home screen, press the down bar until you hear Settings. Then, press the confirm button (that’s the round button you use to answer a call).
Press the down bar until you hear System update. Then, press the confirm button.
When you hear Check for updates, press the confirm button.
If you hear information about the new version 5.2, press the down bar until you hear Download now. Then, press the confirm button.
You will hear some download updates. When you hear Download completed, do you want to install the update? Press the confirm button.
Your phone will reset and restart. You might hear a different voice during this process. It will go back to normal once your phone restarts. When it does, you will be using the new operating system.
BlindShell 3G update narrated video
If you’d like a walkthrough of these instructions, use the video below.
Need extra help?
Quantum RLV and Vision Australia are both available to help guide you through these steps over the phone. Make sure to call them from a different phone, so you have your BlindShell handy to follow their instructions.
Contact Quantum RLV
To speak to the BlindShell manufacturer, call Quantum RLV on 1300 883 853.
Contact Vision Australia
Call Vision Australia on 1300 84 74 66 and ask for the A.T. help desk.