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Why do I need to verify my identity?

Using ID checks to help prevent account fraud

Confirming your identity is all about making sure the person on the account is who they say they are.

If you think someone has a Belong account in your name (or is using your service) without permission, call us on (8am-8pm AEDT, 7 days).


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Call us on or go to the “Let’s chat” button at the bottom of your screen between 8am and 8pm (AEDT), 7 days a week.