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Get connected in three steps

Start by letting us know whether you're a new or existing customer.

I’m already with Belong

How to take your Belong internet with you:

  1. Log in to My Account

  2. Select 'Manage internet'

  3. Select 'Move service' and follow the prompts

We’ll send an email confirming your sign-up, then get back in touch once your new place is connected.

Log into My Account

Need help moving?

Talk to our nbn experts between 8am and 8pm (AEDT) 7 days a week.

Call 1300 235 664

I’m new to Belong

How to connect your new place:

  1. Enter your address so we can check the nbn connection type

  2. Choose your plan and let us know if you need a modem

  3. Follow the prompts to create your account

We’ll send an email confirming your sign-up, then get back in touch once your new place is connected.

Check your address

Why move with Belong

  • No moving fees

    If there’s an existing nbn® connection, there’s no fee to activate it.

  • No lock in contracts

    Cause being tied to an internet contract is very 2009.

  • Buy a modem or BYO

    Already got a modem? Bring it with you. Check compatible modems

  • Plug in and go

    We’ll let you know when it’s time to plug your modem in and get the internet goodness flowing.

Things to keep in mind

Still need help? Get in touch

Call us on for help between 8am and 8pm (AEDT) 7 days a week or head to our check out our Moving home support article .