We're here to help you during a disaster
If you've been impacted, please get in touch
We have a range of support available for Belong customers in affected communities. Depending on your circumstances, we can help with:
Home internet
If you’ve been evacuated, and can’t use home internet at this time, we can help with this cost.
Damaged modem
If your modem was damaged during this event, let us know so we can arrange a replacement.
Payment Assistance
If you require payment assistance, please get in touch so we can discuss the best way to help you.
Please call or go to the “Let’s chat” button at the bottom of our support page so we can tailor our help to your circumstances.
Free pay phones and Wi-Fi
Keeping in touch is important. Just a reminder you can use any Telstra pay phone to make free local and national calls to standard fixed line numbers and standard Australian mobile numbers.
You can also get free Wi-Fi at pay phones equipped with free Telstra Wi-Fi.
